Human Resources

Anger Management: Understanding Anger – Yours and Others
Change Management: Change and How to Deal With It
Conducting Effective Performance Reviews
Conflict Resolution: Getting Along in the Workplace
Customer Service Training: Managing Customer Service
Hiring for Success: Behavioral Interviewing Techniques
Orientation Handbook: Getting Employees Off to a Good Start
Performance Management: Managing Employee Performance
Problem Solving & Decision Making
Stress Management
Teamwork: Building Better Teams
Employee Dispute Resolution: Mediation through Peer Review
Business Succession Planning: Developing and Maintaining a Succession Plan