Human Resources

  1. Anger Management: Understanding Anger – Yours and Others
  2. Change Management: Change and How to Deal With It
  3. Conducting Effective Performance Reviews
  4. Conflict Resolution: Getting Along in the Workplace
  5. Customer Service Training: Managing Customer Service
  6. Hiring for Success: Behavioral Interviewing Techniques
  7. Orientation Handbook: Getting Employees Off to a Good Start
  8. Performance Management: Managing Employee Performance
  9. Problem Solving & Decision Making
  10. Stress Management
  11. Teamwork: Building Better Teams
  12. Employee Dispute Resolution: Mediation through Peer Review
  13. Business Succession Planning: Developing and Maintaining a Succession Plan