Objectives Web Design Circles focus on learning how to build and develop websites using different tools, offering different web services, making online business and marketing. Who should attend? Anyone interested in web design Anyone interested in making online business and marketing. Web developers Web Administrators IT Managers Circles titles: We…

Project Management Techniques to Increase Effectiveness Pacing and Leading - Negotiation Skills Secrets of Change Management Train-the-Trainer - Inspire, Motivate, and Educate Controlling Anger Before It Controls You

Facilitation Skills The Practical Trainer Advanced Skills for the Practical Trainer Using Activities to Make Training Fun Survival Skills for the New Trainer Developing Your Training Program

Anger Management: Understanding Anger - Yours and Others Change Management: Change and How to Deal With It Conducting Effective Performance Reviews Conflict Resolution: Getting Along in the Workplace Customer Service Training: Managing Customer Service Hiring for Success: Behavioral Interviewing Techniques Orientation Handbook: Getting Employees Off to a Good Start Performance…

Diversity Training: Celebrating Diversity in the Workplace Business Ethics for the Office Violence: How to Manage Anger and Violence in the Workplace Workplace Harassment: What It is And What To Do About It Safety in the Workplace Generation Gap: Closing the Generation Gap in the Workplace

Advanced Writing Skills Building Self Esteem and Assertiveness Skills Business Etiquette: Gaining That Extra Edge Business Writing that Works Communication Strategies Conflict Resolution: Dealing with Difficult People Customer Service: Critical Elements of Customer Service Public Speaking: Presentation Survival School Public Speaking: Speaking Under Pressure Skills for the Administrative Assistant Speak…

Budgets and Managing Money Organizational Thinking Strategic Thinking Business Leadership: Becoming Management Material Coaching: A Leadership Skill  Delegation: The Art of Delegating Effectively Human Resources Training: HR for the Non HR Manager Inventory Management: The Nuts & Bolts Marketing and Sales Meeting Management: The Art of Making Meetings Work Motivation…

Building Relationships for Success in Sales Dynamite Sales Presentations Overcoming Objections to Nail the Sale Selling Smarter Prospecting for Leads like a Pro Telemarketing: Using the Telephone as a Sales Tool Call Center Training: Sales and Customer Service Training CRM: An Introduction to Customer Relationship Management